Shipping & Delivery | Flamesa Pellet Stoves

Delivery and Service at Flamesa

We make sure your order arrives safely, carefully, and quickly. Place your order before 18:00 and we will ship the same day. Delivery across Europe typically takes 1–3 working days, with free shipping and free returns.

How delivery works

Once your order is placed, we prepare it for dispatch immediately. Each stove is securely packed and checked to ensure it arrives in perfect condition. Deliveries are handled by trusted partners experienced in transporting premium products.

Same‑day dispatch

All Flamesa models are in stock. Order before 18:00 on a business day and we will dispatch today, so you can enjoy warmth and comfort within 1–3 working days depending on your location.

Free shipping and returns

  • ✅ Free delivery across the EU
  • ✅ Free returns within 14 days
  • ✅ Protective, secure packaging
  • ✅ Safe delivery to your door

Frequently asked questions

How fast will I receive my stove
Most EU destinations: 1–3 working days. Other European countries: 2–5 working days, depending on the destination.

Is shipping free
Yes. Shipping is free across Europe. Returns within 14 days are also free.

Will my stove arrive safely
Every unit is packed with reinforced protection and inspected before dispatch.

Do I need to assemble it myself
The stoves are largely pre‑assembled. You only need to fit a few parts.

Questions

Our customer service is available 7 days a week from 09:00 to 00:00.

Flamesa. Ordered today, shipped today. Always free delivery and free returns.

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